Cookies Policy

Introduction

VIPPH uses cookies on our online gambling platform to enable core services, personalise user experiences, and comply with applicable legal requirements. This Cookies Policy explains how we use cookies, the purposes for which we use them, and how you may manage your cookie settings.

What are cookies?

A cookie is a small data file that a website stores on your device to help the site recognise you, remember your preferences, and track your interactions during your visit or across visits.

Types of cookies we use

We classify cookies by purpose as follows:

• Strictly necessary cookies: cookies essential to operate the site and provide services you have requested, including authentication, security, and fraud prevention.
• Analytical and performance cookies: cookies used to count visitors, measure site performance, detect errors, and understand how users navigate the platform so we can improve usability.
• Functionality cookies: cookies that remember selections such as language, region, preferred bets or currency to personalise features on return visits.
• Targeting and marketing cookies: cookies used to deliver promotions and content more likely to be of interest to you. They may involve cross-site tracking and may be shared with marketing partners. Consent is subject to on-site controls.
• Third party cookies: cookies placed by services we use such as analytics or payment processors which may collect information about your activity on our platform.

Managing cookie preferences

You may manage cookies by using the on-site cookie banner and by adjusting your browser settings. You can accept or reject cookies or choose to be prompted before storage. If you disable or restrict cookies, some features of VIPPH may not function properly or may require re authentication.

Consent and withdrawal

By continuing to use VIPPH after being presented with a cookie notice, you consent to the placement and use of cookies in accordance with this policy. You may withdraw consent at any time through the on-site banner, cookie settings, or by adjusting browser settings. Withdrawing consent may not affect data collected prior to withdrawal.

Purposes of cookies

We use cookies to support the following purposes:

• Authenticate users and secure sessions;
• Analyse usage, performance, and security;
• Personalise content and language based on preferences and location where permitted;
• Deliver marketing content and offers and measure campaign effectiveness;

Data sharing and transfers

We may share cookie-derived data with VIPPH group entities, service providers, and regulatory authorities as required for the operation and compliance of the Services. Where data is transferred outside the jurisdiction of your residence, VIPPH applies safeguards such as contractual data protection clauses and other legally approved mechanisms to protect your data.

Retention of cookies and data

Cookies associated with your account are retained for periods consistent with this policy and our data retention obligations. Session cookies expire at the end of your browser session; persistent cookies remain until their stated expiry or you delete them. Where cookies relate to personal data, retention aligns with our data retention policy for personal information.

Your rights concerning cookies

You may request access to, correction of, or deletion of personal data that relates to you. You may also request restriction of processing, objection to processing, or data portability where applicable. These rights are subject to legal and regulatory restrictions. You may exercise these rights by contacting VIPPH via the on-site support channels or the contact form.

Security

VIPPH implements appropriate technical and organizational measures to protect cookie data, including encryption in transit, access controls, and regular security reviews. However, no method of transmission over the Internet is completely secure; we rely on commercially reasonable protections to mitigate risks.

Changes to this policy

We may update this Cookies Policy from time to time. When material changes occur, we will notify users via the Services and indicate the last revision date. Continued use after updates constitutes acceptance of the revised policy.

How to contact us

If you have questions about this Cookies Policy or wish to exercise your rights, contact VIPPH through the on-site support channels or the contact form available on our website. We will respond within a reasonable timeframe.